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  1. Dartmouth Libraries
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  4. Baker-Berry Information & Research Desks
  5. A No-Show!!

Baker-Berry Information & Research Desks: A No-Show!!

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  • HELP! Toggle Dropdown
    • A No-Show!!
    • An Abusive Phone Call

No-Show Procedures

Help! My shift is over, but the next person isn't here yet!--What do I do?!

FIRST OF ALL--NEVER LEAVE THE DESK UNATTENDED!

In the event that the person working after you doesn't show, you should take the following steps:

1) Consult the Google Calendar schedule to see who the scheduled person is at the desk.

2) If you need to leave immediately, you should try to contact [in this order]:

  1. Call Wendel Cox (6-0787),
  2. Mon-Fri, 9am-5pm the Chat with the OnCall Librarian.  
  3. AFTER 5pm and on weekends, you can call the Circulation Desk (6-2567).  You may also try them if you can't reach one of the above options during business hours.

3) Either the student who is at the desk or the staff covering should call the student scheduled using the student contact sheet at the desk. Also, send the individual student an e-mail and CC: Wendel Cox.  Note: If it is a time that there is reference coverage, don't forget that a student could cover the Baker Desk while the Librarian on duty covers the Berry Desk.

4) If unable to get in touch with the student E-MAIL the SubList requesting help (BIRD_Sublist@cloud.dartmouth.edu)!

  • << Previous: HELP!
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  • Last Updated: Jan 12, 2023 3:49 PM
  • URL: https://researchguides.dartmouth.edu/BIRD
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