Baker-Berry Library has two Information Desks – one in the main corridor of Baker, the other is at the top of the main staircase as you enter Berry. Both desks are designed to serve as the first point of access to Baker-Berry Library.
As the first person a library guest encounters at Baker-Berry Library (in person or over the phone), it is important for you to convey a courteous and helpful attitude to our patrons and visitors. The staff at the Information Desks is relied upon to present the Library and Dartmouth College in a positive light.
Remember: WAG!
(Welcome, Ask, Give)
Specific Examples of Tasks You Are Asked to Complete:
Requirements of Information Desk Staff:
The Information Desks are staffed and supervised by the Research & Information Services Department of Baker-Berry Library. The immediate supervisor is Greg Potter, Research & Information Desk Coordinator at Baker-Berry Library.